Frequently Asked Questions (FAQ)
1. Allergen Concerns:
Yes, our products are produced in a facility that processes various allergens including peanuts, tree nuts, mustard seeds, soy, wheat, sulphites, milk solids, and sesame seeds.
2. Returns & Exchanges:
Your satisfaction is vital! If we err, we'll correct it. However, due to health concerns, food items cannot be returned or exchanged. For non-food items, please contact us for the return policy, as it may vary based on our third-party suppliers.
3. In-person Purchases:
We don't have a storefront yet, but our retailer list will guide you to nearby shops stocked with our flavourful products.
4. International Shipping:
Absolutely! Our blends have global fans. Add items to your cart to view shipping details.
5. Wholesale Purchases:
Indeed! Our Wholesale program is growing fast. Competitive rates, prompt shipping, and a dedicated executive await you. Email to know more.
6. Storing the Blends:
For long-lasting flavours, store our spices in a cool, dry place away from sunlight. Avoid proximity to stoves or vents and ensure a tight seal. Always shake before using.
7. Spice Shelf-life:
Our spice blends generally last around 3 years, but this can vary based on the ingredients.
8. Private Labeling:
Keen to have our flavours under your brand? Let's partner! From adapting existing recipes to crafting something new, we're game. Contact us for details.
9. Corporate Gifts:
Gift a burst of flavour! Our gifting program offers a range of delightful sets for bulk orders. Perfect for employees, clients, and partners.
Have more queries? We're here to help. Drop us an email at email@example.com.