Never Not Eating Shipping Policy: Spicing Up Your Deliveries
We understand that you're eager to start your culinary adventures with our chef-inspired Middle Eastern and North African spice blends. Here's how we make sure your spices reach you fresh and fast.
- Your order starts getting spiced up within 1 to 3 business days after we receive your order confirmation. This excludes weekends and holidays.
- Once everything is seasoned to perfection, you’ll receive an email to let you know it’s on its way or ready to be picked up.
A Little Note on Delays: Sometimes, carriers like Canada Post might experience delays. As much as we wish we could, these are beyond our seasoning control.
- Calculated Shipping Rates: Just proceed to checkout, and we'll compute the shipping charges tailored for your order.
- Toronto Local Delight: We have a $5 flat rate shipping for addresses within 20 kms of M4V, and $15 for our neighbors within a 50 km radius.
Local Pickup – Because, Why Wait?
- Spice things up immediately with free local pickup at 380 Macpherson Ave., Toronto. We'll have it ready within 1 to 3 business days.
- Pickup Hours: Swing by between Monday-Thursday, from 10AM-8PM. Remember to bring your digital order confirmation.
Global Spice Routes (International Shipping):
- Checkout will guide you with the shipping rates. If your country isn’t listed, don't fret! Drop us an email, and we'll find a way.
- Heads up: Some countries may apply import duties, taxes, or VAT. These aren't from our kitchen, and they'll be on your tab.
Need a Pinch of Info on Your Order?
- Once we ship your package, we'll sprinkle your inbox with an email. This will include a tracking number so you can trace the journey of your spices.
- Allow up to 48 hours for this tracking information to heat up and become available.
Got questions or craving more info? Feel free to stir up a conversation at email@example.com.